Shipping & Returns
Store Name: Brisala
Website: https://www.brisala.shop
Contact Email: contact@brisala.shop
Address: 125 N 1st Ave W, Duluth, MN 55802, USA
Shipping Policy
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Shipping Area: We currently ship within the United States only.
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Processing Time: Orders are processed within 1–2 business days after payment confirmation.
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Delivery Time: Standard delivery typically takes 3–5 business days after processing.
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Shipping Fees: Shipping costs are calculated at checkout based on your location and order weight.
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Tracking: Once your order is shipped, you will receive a confirmation email with tracking details.
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Delays: While we strive to deliver your order promptly, please note that delivery times may be affected by factors beyond our control such as weather or carrier delays.
Return Policy
At Brisala.shop, we take pride in providing quality products and service. If your order arrives damaged or defective, you may request a return under the following conditions:
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Return Eligibility: Only items that arrive damaged or defective are eligible for return.
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Return Window: You must request a return within 30 days of receiving your product.
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Condition: Returned items must include all original packaging, accessories, and proof of purchase.
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Return Process:
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Contact us at contact@brisala.shop with your order number, photos of the damage, and a brief description.
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We will review your request and provide instructions for returning the item if approved.
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Refunds: Once your return is received and inspected, we’ll issue a full refund to your original payment method.
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Non-Returnable Items: Returns are not accepted for products that are not damaged or defective.
Contact Us
For any questions regarding shipping or returns, please reach out to us:
📧 Email: contact@brisala.shop
📍 Address: 125 N 1st Ave W, Duluth, MN 55802, USA