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Store Policy

Store Name: Brisala
Website: https://www.brisala.shop
Contact Email: contact@brisala.shop
Address: 125 N 1st Ave W, Duluth, MN 55802, USA

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1. General Information

Welcome to Brisala.shop – your trusted source for cameras and photography equipment. By placing an order with us, you agree to the terms and policies below. Please review them carefully before completing your purchase.

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2. Shipping Policy

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Shipping Time: Standard delivery within the U.S. usually takes 3–7 business days after processing.

  • Shipping Fees: Calculated at checkout based on weight and location.

  • Tracking: Once your order ships, you will receive a tracking number via email.

  • Delays: We are not responsible for delays caused by couriers, weather, or customs.

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3. Return & Refund Policy

We want you to love your purchase! If you’re not completely satisfied, please follow our return guidelines:

  • Return Window: You may return eligible items within 30 days of delivery.

  • Condition: Products must be unused, in original packaging, and include all accessories.

  • Non-Returnable Items: Memory cards, software, batteries, gift cards, and clearance items are non-returnable.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds: Approved refunds are processed within 5–10 business days after we receive and inspect the item.

To initiate a return, please email us at contact@brisala.shop.

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4. Warranty

All new products come with a manufacturer’s warranty (typically 1 year). Warranty terms vary by brand. Contact us or the manufacturer directly for warranty claims.

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5. Payment Policy

We accept major credit cards, PayPal, and other secure payment methods shown at checkout.
All transactions are processed in USD through secure, encrypted payment gateways.

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6. Privacy Policy

Your privacy matters to us. We collect only the information necessary to process and ship your order. We never sell or share your personal data with third parties, except where required by law.
 

7. Contact Information

If you have questions or concerns, please reach out:
📧 Email: contact@brisala.shop
📍 Address: 125 N 1st Ave W, Duluth, MN 55802, USA

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